Data protection


Data protection principles

These data protection principles describe the way in which personal information is collected, managed and used by EMCO on both this website (www.emco-world.com) and its other websites when these sites are visited. They do not apply to third-party websites to which there are links from this website and the other EMCO websites.

General data privacy statement

It is strictly possible to visit the EMCO website without providing personal details. Only the information communicated by your Internet provider (primarily the IP address allocated to you) will be collected and stored. Any evaluation will take place solely for statistical purposes, with the individual user remaining anonymous.

In addition, EMCO only collects the personal details that visitors to the website explicitly and voluntarily input. The input of details of this kind can take place, for example, if a visitor becomes registered for particular areas of the website or subscribes to a newsletter. We use information of this kind exclusively for the corresponding purpose and taking account of the statutory provisions in force; any further use takes place only with your consent. You can revoke your consent to the use of your details at any time.

EMCO does not disclose any personal data to third parties unless this is permitted by law or the data subject has consented to or expressly asked for it. EMCO is aware of the value of your personal information.  It thus goes without saying that, when processing (personal) data, EMCO complies with the applicable legal provisions, especially with those set out in the EU General Data Protection Regulation (EU GDPR), the Data Protection Act and the Telecommunications Act.  Pursuant to these provisions, EMCO ensures that suitable technical and organisational measures are taken to guarantee adequate security when processing (personal) data.

In principle, (personal) data will only be stored for as long as necessary to identify the data subjects and/or for as long as required for the purposes of the processing. EMCO will take all adequate measures and check the processed data on a regular basis to ensure that the (personal) data is erased within the scope provided for by law – unless the data is required for the assertion, exercise or defence of legal claims or the fulfilment of contractual obligations or retention obligations – or rectified if incorrect.

Server data

For technical reasons, amongst others we primarily collect the following data which your Internet browser transmits to us or our web space provider (server logfiles):

  • Browser type and version
  • Operating system used
  • Website from which you visited us (referrer URL)
  • Website you are visiting
  • Date and time of your access
  • Your Internet Protocol (IP) address

These anonymous details are stored separately from any personal details you might have provided, and therefore do not permit any conclusion as to your identity. Theyare evaluated for statistical purposes so that we are able to optimise our Internet presence and our offerings.

Use of our data

We hereby expressly object to the contact details we have published in connection with our obligation to provide our legal information or other obligations of disclosure and information being used by third parties to send advertising and information material that we have not expressly requested. We reserve the right to take legal action in the event of the unrequested sending of advertising information, for example via spam emails, etc.

Cookies

Cookies are small files that enable us to store specific information relating to you, the user, on your PC or digital end device while you are visiting our website. The website uses and/or places cookies in accordance with the European Union and Austrian legislation in force (Art. 5 Para. 3 of the E-Privacy Directive and Section 96 Para. 3 TKG 2003). The “Cookies” service is furthermore certified according to the TADPF (Trans-Atlantic Data Privacy Framework), which guarantees compliance with a protection level that is in line with the EU standards.

Cookies help EMCO to ascertain the usage frequency and number of users on our websites, and structure our offerings to be as convenient and efficient as possible for you. The content of the cookies we use is limited to an identification number and usage data which does not permit any connection with the identity of the user.

When using or placing cookies which contain personal details or have implications in terms of privacy, we will obtain your consent beforehand via your active behaviour, namely when after having been informed of the purposes of the cookies used and of our cookie banner you navigate further on our website, and thus give your consent to the placement of cookies.

For EMCO data privacy is an essential contribution to customer satisfaction. In your browser you can therefore deactivate the storage of cookies, restrict this to certain websites or set your browser to inform you as soon as a cookie is transmitted. You can also delete cookies from your PC’s hard disk at any time. However, please note that this might limit the way in which the site is displayed or the guidance for users.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies, which are text files stored on your computer to help the website analyse how you use the site. The information generated by the cookie about your use of the website will usually be transmitted to and stored by Google on servers in the United States. However, if the IPanonymisation on this website is enabled, your IP address will be abridged by Google beforehand within the member states of the European Union or in other states that are signatories to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to Google for storage on servers in the United States and abridged there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services to the website operator relating to website activity and Internet usage. Google will not associate the IP address transmitted by your browser by means of Google Analytics with any other data held by Google. You may refuse the storage of cookies by selecting the appropriate settings on your browser; however, please note that if you do this, you may not be able to use the full functionality of this website. You can also prevent the acquisition of data relating to the use of the website (including your IP address) generated by the cookies and the processing of such data by Google by downloading and installing the browser plug-in available from the following link: tools.google.com/dlpage/gaoptout (browser add-on to deactivate Google Analytics).

General information about Google Analytics and the Google data protection centre. This website has been extended to include the function gat._anonymizeIp(); to guarantee that IP addresses are recorded in anonymised form (IP masking). The “Google Analytics” service is furthermore certified according to the TADPF (Trans-Atlantic Data Privacy Framework), which guarantees compliance with a protection level that is in line with the EU standards.

Use of Google AdWords

We also use the Google advertising tool “Google AdWords” to advertise our website. In this context, we use Google Conversion Tracking, an analysis service provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). This enables Google AdWords to place a cookie in your browser if you have accessed our website via a Google ad. Cookies are small text files that are placed and stored on your Internet browser on your computer. These so-called conversion cookies become invalid after 30 days and are not used for the purpose of personal identification. If you visit certain of our pages and the cookie is still valid, we and Google can recognise the fact that you as a user have clicked on our Google ads and have thus been forwarded to our website.

The information retrieved via the conversion cookies enables Google to prepare visit statistics for our website, through which we learn the total number of users who have clicked on our ad, and which pages of our website the respective user hassubsequently clicked on. However, neither we nor other advertisers using Google AdWords receive any information by means of which users can be personally identified.

You can prevent conversion cookies being installed by setting your browser accordingly, for example by using the browser setting which deactivates the automatic placement of cookies generally, or in particular only blocks cookies from the domain “googleadservices.com”.

You can obtain Google’s data privacy statement in this respect via the following link: https://services.google.com/sitestats/de.html

Data privacy statement for Facebook

Our website uses functions provided by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. When you access our pages via Facebook plug-ins, a link is created between your browser and Facebook’s servers, and data is transmitted to Facebook via this. If you have a Facebook account, this data can be attached to it. If you do not wish this data to be allocated to your Facebook account, please log out of Facebook before visiting our site. Interactions are also passed on to Facebook, in particular when you use a comment function or click on a “Like” or “Share” button. Further information on how Facebook collects and uses your data can be found in the data protection information provided at https://www.facebook.com/policies

Data privacy statement for YouTube

Our website contains a YouTube plug-in belonging to Google Inc., located in San Bruno, California, USA. When you access our website containing a plug-in of this kind, a link to YouTube is created and the YouTube server is informed which of our pages you have visited. If you should be logged in to your YouTube account at thesame time, this would enable YouTube to attach your surfing behaviour directly to your personal profile. You can counteract the possibility of this happening by loggingout of your account beforehand. Further information about how YouTube collects and uses your data can be found in the data protection information provided at www.youtube.com.

Data privacy statement for apps

EMCO makes a (mobile) sales app available to certain users, which can be downloaded onto a (mobile) end device. By using our app, the user notes andexpressly declares their agreement to personal details that are necessary for using the app (e.g. name, address) being processed or stored either automatically or conventionally. In this context, we refer to our general data privacy statement above. Access details that are necessary for using the app cannot be passed on to third parties. All the data provided in this context remains the property of EMCO, and EMCO expressly reserves the right at any time to forbid the use of the app without stating the reasons, and to delete the access details and data and/or the user undertakes to return these to EMCO and delete them definitively and permanently. A right of retention is expressly excluded.

Newsletter

On our website we offer you the option of subscribing to our newsletter. We use this newsletter to provide information at regular intervals about what we offer. To be able to receive our newsletter you require a valid email address. We will check the email address you enter to ensure that you are actually the owner of the email address you have indicated, or that the email address owner is authorised to receive the newsletter. When you register for our newsletter we will store your IP address and the date and time of your registration. This will serve to safeguard us in the event of a third party misusing your email address and subscribing to our newsletter without your knowledge. We do not collect any further details. The details collected in this way will be used solely for you to obtain our newsletter, and will not be passed on to third parties, nor will they be reconciled with data that we have possibly collected through other elements of our website. You can terminate your subscription to this newsletter at any time. Details of how to do this can be found in the confirmation email and in every individual newsletter.

External services

Via our website we provide various content in social networks run by third parties. The links from our website to these external services are structured in such a way that no data is transmitted to these external services when you are using our website. It is only when you actually click on the link that a connection is created to the external service in question.We wish to point out that these external services are not operated by us, but by third parties, as applicable including outside the European Union. The data privacystatements of the operators listed below apply to the services to which there are direct links on our website.

App Store – Apple Inc., Cupertino, CA, US
Awww.apple.com/de/privacy
Facebook – Facebook Inc., Menlo Park, CA, USA
www.facebook.com/about/privacy
Firefox Marketplace – Mozilla Foundation, Mountain View, CA, USA
marketplace.firefox.com/privacy-policy
Google Play – Google Inc., Mountain View, CA, USA

These services are certified according to the TADPF (Trans-Atlantic Data Privacy Framework), which guarantees compliance with a protection level that is in line with the EU standards.

Contact details

On our website we offer you the option of contacting us via email and/or a contact form. In this case, the details provided by the user are stored for the purpose of processing this contact, and are not passed on to third parties, nor will the data collected in this way be reconciled with data that we have possibly collected through other elements of our website.

Declaration of consent/ information/ revocation/ deletion/ data subject rights:

You can always revoke your declaration of consent concerning the use of your personal data by emailing us at info@emco-world.com. By means of an informal application sent to info@emco-world.com, you can always request information about your personal data stored with and/or processed by EMCO.

Data subject rights (application for data rectification or erasure or restriction of data processing) can be exercised by sending an informal application to info@emco-world.com. Such applications will be processed within one month. Once the processing procedure has been completed successfully, the applicant will be informed in writing about the measures taken. In the event of delays (no more than two months after expiry of the one-month limit) caused by the complexity of the application or due to the large number of applications received, you will be notified immediately. Generally, such applications are free of charge. However, in the event of excessive or obviously unjustified applications, EMCO reserves the right not to process them or to only process them for a fee of € 120.00 per hour worked. Where personal data are required for the assertion, exercise or defence of legal claims or the fulfilment of contractual obligations, the application cannot be processed until the mandatory reasons for their retention have ceased. For safety reasons, EMCO reserves the right to ask for proof of identity in case of doubt. If the application is processed improperly or not processed at all, you may file a complaint with the data protection authority.

Legal notice / liability

This website may contain references to other property rights and information on copyrights that have to be observed and complied with. This applies in particular tologos, images, audio files and videos. The files contained on this website may be downloaded, printed and saved for private use only. Any further use requires the explicit consent of EMCO.

This website has been compiled with great care. Nevertheless, EMCO cannot guarantee that the information contained therein is correct. EMCO does not assume any liability to companies for any damages directly or indirectly resulting from the use of this website, unless such damages have been caused by wilful intent or gross negligence on the part of EMCO.

We explicitly point out that EMCO does not have any influence whatsoever on the design and contents of linked pages. Hence, EMCO explicitly dissociates itself from the contents of all pages linked on this website and does not assume any liability whatsoever for these contents. This declaration applies to all links on our website as well as to all contents of these linked pages. Furthermore, EMCO does not assume any liability whatsoever for loss of data or other technical impairments that may be caused when viewing or downloading any data contained on this website.

(Updated on: 01 August 2023)