Contact persons & hotline
We deal with your problems immediately: Our expert customer service team can resolve 50% of problems through a simple phone call.
Hotline – immediate assistance over the phone
A brief phone call is often all that is needed to resolve your problem. Experienced support technicians offer you their advice
Monday to Thursday between 7.00 to 12.30 a.m. and 1.00 to 5.00 p.m.
Friday from 7.00 to 12.30 a.m. and 1.00 to 4 p.m.
If you wish, please also feel free to contact your dealer. The contact details can be found here.
EMCO Service Hotline Austria
Industry CNC / EMCO MECOF
Email
Hotline: service.at@emco-world.com
Deployment planning: service.planning@emco-world.com
Spare parts: parts@emco-world.com
Returns: retouren@emco-world.com
Telephone
Industrial CNC machines: +43-(0)6245-891-620
EMCO MECOF machines: +43-(0)6245-891-661
Training / Conventional: +43-(0)6245-891-610
Spare parts: +43-(0)6245-891-670
Service planning: +43-(0)6245-891-530
Application Department
Phone: +43-(0)6245-891-666
E-Mail: anwendungstechnik@emco-world.com
Training
Phone: +43-(0)6245-891-610
E-Mail: service.at@emco-world.com
EMCO Service Hotline Germany
Industry CNC / EMCO MECOF
Email
Hotline: service.at@emco-world.com
Deployment planning: service.planning@emco-world.com
Spare parts: parts@emco-world.com
Phone
Training / Conventional: +49-(0)7024-46870-71
Industrial machines CNC: +49-(0)7024-46870-72
EMCO MECOF machines: +49-(0)7024-46870-73
Spare parts: +49-(0)7024–46870-74
Service planning: +49-(0)7024–46870-75
Application Department
Phone: +43-(0)6245-891-666
E-Mail: anwendungstechnik@emco-world.com
Training
Phone: +49-(0)711-3467-1540
E-Mail: did@de.festo.com
EMCO Service Hotline Italy
Industry CNC (TURNING)
Phone: +39-0331-4181-40 or 41; MO-FR 7.30-12.00 am, 1.30-6.00 pm
E-Mail: emcoricambi@emco-world.com or emcoservice@emco-world.com
Industry CNC (MILLING)
Phone: +39-0434-916-847; MO-FR 8.00-12.00 am, 1.00-5.00 pm
E-Mail: service.pn@emco-world.com
EMCO Mecof (SERVICE, TRAINING)
Phone: +39-0143-820-300,
MO-FR 8.00-12.00 am, 1.00-5.00 pm
E-Mail: service@emco-mecof.it
EMCO SERVICE HOTLINE CZECH REPUBLIC / SLOVAKIA
Industry CNC / Training / Application Department
Service Management
Phone: +420 731 156940
E-Mail: blanka.stehlikova@emco-world.com
Service / Application Department
Phone: +420 734 254689
E-Mail: frantisek.havlat@emco-world.com
EMCO Service Hotline USA
Industry CNC
Phone: +1-248-313-2700
E-Mail: service@emco-usa.com
Training
Phone: +1-248-313-2700
E-Mail: service@emco-usa.com
